Sofi-Scents wants you to be completely satisfied with our products. Should your product arrive to you damaged, please contact Sofi-Scents at 817-774-8218, Monday-Friday 10:00 am - 5:00 pm CST. We will instruct you on how to return your purchase. Sofi-Scents offer full refunds on products that you are not satisfied with, you must contact Sofi-Scents and return your purchase within 7 days of purchase. Your purchase must be returned in "new" condition (UNUSED) with original packaging and accessories. A refund will be posted to your credit card account upon receipt and inspection of the returned materials.
Unfortunately, Sofi-Scents is not responsible for shipping charges incurred when returning a product. It is the customers responsibility to return items to Sofi-Scents. For more information on returning a product to Sofi-Scents, please contact us at 817-774-8218, Monday - Friday 10:00am - 5:00pm.
We cannot refund your money if you use any portion of your products you purchase. In addition, Sofi-Scent can not refund if the purchase return date has expired.
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